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Electronic transaction tools for providers

Convenient electronic tools to help you get paid faster and review claim payments.

Making it easier to work with us

Welcome to our electronic payment and remittance page

 

Your experience with us matters. These tools can help you save time, reduce errors and comply with the Health Insurance Portability and Accountability Act (HIPPA):

 

  • Electronic funds transfer (EFT)
  • Electronic remittance advice (ERA)
  • Electronic explanation of benefits (eEOB)

ERA

ERA provides claim payment explanations in HIPAA-compliant files. You don’t need to enroll in ERA to get eEOBs. You can find the medical and dental authorization agreement forms below. Use the appropriate form to enroll in ERA, change your ERA enrollment, change your ERA vendor or update your bank account information.

EFT

EFT lets us send claim payments directly to your bank account. You can find the medical and dental authorization agreement forms below. Use the appropriate form to enroll in EFT, change your EFT enrollment or update your bank account information.

eEOB

Get identical copies of our EOBs electronically from our provider portal on Availity®. You can access eEOBs without enrolling in ERA.

Virtual credit card (VCC)

Process credit card payments without sharing your bank account information. Interchange fees apply. Don’t want to receive payments by VCC? Be sure to enroll in EFT.

More support for you

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices

Also of interest: