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New Jersey and New York: Life Time®, Inc., covered employees can access Aetna® through the Aetna Signature Administrators® (ASA) solution

 

As Life Time, Inc., expands in New York City, its covered employees can use the ASA preferred provider organization program and medical network.

 

How to recognize a Life Time member

 

The Life Time member ID card has two logos:

 

HealthEZ (the payer’s logo)

 

 

The Aetna logo

 

 

Also, the card will refer to Aetna Signature Administrators. 

 

How to check eligibility and get additional support

 

To check eligibility or verify benefits, simply call the HealthEZ exclusive provider line at 1-888-449-5553. You’ll also find the phone number on the member’s ID card.

 

Send claims to HealthEZ

 

Our third-party administrator (TPA) partner, HealthEZ, will handle all claims processing and claims questions for Life Time. Send claims electronically to HealthEZ, payer ID #141178.

 

Or send paper claims to:

 

HealthEZ
P.O.Box 211186
Eagan, MN 55121

 

If an ASA member uses a transplant facility in our Institutes of ExcellenceTM network, the facility will use the Special Case Customer Service Unit for submitting claims.

 

Neither Aetna® nor ASA will be able to verify eligibility or process claims.

 

To learn more, see our ASA flyer (PDF).

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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