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Texas: Texas Schools Health Benefits Program (TSHBP) members can now access Aetna® through the Aetna Signature Administrators® (ASA) solution

 

Starting September 1, 2022, Texas Schools Health Benefits Program (TSHBP) members were able to use the ASA preferred provider organization program and medical network.

 

How to recognize an ASA and TSHBP member

 

Look for the key identifiers on the TSHBP member ID card: 

 

The group’s logo

 

 

The Aetna logo

 

 

Also, the card will refer to Aetna Signature Administrators. 

 

Note: There may be additional logos when the member lives in a rental network area or a rural network area.

 

How to check eligibility and get additional support

 

Direct all TSHBP eligibility and claims questions to the payer, 90 Degree Benefits, at 1-888-803-0081. You’ll also find the phone number on the member’s ID card.

 

Send claims to 90 Degree Benefits

 

90 Degree Benefits handles all claims processing for TSHBP. Send all claims electronically to 90 Degree Benefits' payer ID, CAPHP, which is also listed on the member’s ID card.

 

Or send paper claims to:

 

90 Degree Benefits
P.O. Box 21548
Eagan, MN 55121-2747

 

If an ASA member uses a transplant facility in our Institutes of ExcellenceTM network, the facility will use the Special Case Customer Service Unit for submitting claims.

 

Neither Aetna® nor ASA will be able to verify eligibility or process claims.

 

To learn more, see our ASA flyer (PDF).

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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