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Clinical questionnaire for prior authorization requests

Need to request authorizations for selected procedures and services? You can submit requested clinical information on the Availity® provider portal or Epic Payer Platform.

What are the selected procedures and services?

What are the selected procedures and services?

  • Gastroplasty and gastric revision

  • Bone-anchored hearing aid (BAHA)
  • Cochlear implant
  • Endoscopic nasal balloon dilation
  • Functional endoscopic sinus surgery (FESS)

  • Frozen embryo transfer

  • Dorsal column stimulator
  • Laminectomy and laminotomy
  • Spinal fusion - scoliosis

  • Orthognathic

  • Hip or knee replacement
  • Hip or knee surgery to repair impingement syndrome
  • Shoulder replacement

  • Apronectomy and panniculectomy
  • Blepharoplasty and canthopexy
  • Breast reconstruction
  • Breast reduction
  • Lipectomy

  • Venous ligation

  • Discharge verification and disposition
  • Pre-implantation genetic testing
  • Skilled nursing facility

How to authorize services and submit clinical information

How to authorize services and submit clinical information

We’ve made the process simple. Follow these steps:

 

Step 1: Log in to Availity or Epic Payer Platform to submit your initial request. Use the Authorization (Precertification) Add transaction.

 

Don’t have Availity access? Set up Availity account. Or learn more about the Epic Payer Platform.

 

Step 2: Complete a short questionnaire, if asked, to give us clinical information.

 

That’s it! You may get an approval right away after completing the questionnaire. There’s no need to call in requests or fax medical records.

Learn more about the clinical questionnaire

Get useful tips with our Authorizations on Availity webinar.

Register for webinar

 

More educational webinars

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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