Medicare Advantage
Includes PPO, HMO, HMO-POS medical plans with or without drugs.
Prescription drug plans only
Medicare Supplement
Not sure? Log in or register here
Ready to explore Medicare plans near you?
Enter your ZIP code to find a plan that’s right for you.
Get details on your benefits and coverage, drug list and more.
View my plan documents
Get answers to questions on your plan.
Contact Member Services
Or get answers to member FAQs
Complete the form below. Make sure you have your member ID card because you'll need it to make your request. All fields marked with an asterisk (*) are required.
Enter the Aetna Member ID that is on your card. Your member ID will contain 12 numeric characters.
For certain counties in California and New York, English/Chinese directory PDFs are available online. You can view them by going to AetnaMedicare.com/findprovider.
Need a printed copy in another language or alternate format? Please call Member Services. The phone number is on your member ID card.
The field below is for internal customer service use only.
You can still search our online directory and print specific pages.
Also of interest: