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Helping you get ready for the NC State Health Plan

Beginning January 1, 2025, Aetna® will administer the North Carolina State Health Plan network. Members will need to re-choose a primary care provider (PCP) during open enrollment September 30 through October 25, 2024.

Are you participating in the network?

This NC State Health Plan network only includes providers who join the Clear Pricing Project (CPP) and the Aetna Choice POS II network. Check if you’re participating.

Search the network

New member ID cards with unique ID numbers

 

NC State Health Plan members will have unique ID cards. 

 

What’s different? 

ID numbers will start with “N” followed by either 11 letters or 11 alphanumeric numbers (for example, NABCDEFGHI6P). 

 

Member ID card sample and tips (PDF)

What you can do now

We can help you with the next steps

Learn more

 

Find helpful information and resources for providers from the NC State Health Plan Network.

 

Learn about the State Health Plan

 

Get in touch with us

 

Email our network management team or call us at 1-800-353-1232 ${tty}. You can also sign up for email updates for the latest information.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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