Nancy is a real member and her story is based on real experiences.
Preventive care starts here
An Aetna® Healthy Home Visit gives you access to preventive care at no additional cost — it’s already included in your Medicare plan.
How does a Healthy Home Visit benefit you?
How does a Healthy Home Visit benefit you?
You deserve even more ways to find and prevent health conditions than just your physical exam. That’s why your Medicare plan includes a yearly in-home health visit from a licensed clinician. They’ll help address your overall health needs. And it’s all from the comfort of your home.
To get you preventive care in home, we work with the experienced team at Signify Health®. They’ll answer all your health questions. And share a visit summary with your doctor to keep them in the loop.
Hear from one member, Nancy*, about how a Healthy Home Visit found a blood flow issue — and alerted her doctor to get her the care she needed.
Hi, my name is Nancy Baton. I am a retired high school principal and middle school principal. And I am truly enjoying my retirement.
I live with my husband, and I’ve been married to Bill for, it’ll be 38 years this summer. We have two children, grown children, and I have 5 grandsons.
When it came time for me to enroll in Medicare, I wanted the one with the least amount of hassles. And I had been told what a great health plan Aetna has. That’s why I chose Aetna and I’m very happy I did.
Every year Aetna offers the opportunity for a Healthy Home Visit. The nice part about the HHV is I don’t go anywhere. The nurse comes here to me. So I’m comfortable in my own environment. I don’t have to leave the house. And It’s just nice to have somebody come to you for a change.
It was a registered nurse and she spent about an hour and a half. Goes over my medications. Checks my blood pressure. And then said to me she thought I have a problem with circulation. So she did a test on me and my doctor called me and said you need to see a vascular surgeon. And I’m under his care. Now I never would have caught something that could be potentially very dangerous had that nurse not come to my home.
Having the support of Aetna and not having to worry about bills or paperwork or is this covered. I didn’t have any of that. All I do now is concentrate on my recovery.
If you’re not healthy, you’re not going anywhere. So Aetna has helped me stay on track.
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This is a true member story and is not a paid endorsement.
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To learn more, go to AetnaMedicare.com/prevent or contact Aetna® Member Services
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See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area
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What should I expect from my Healthy Home visit?
What should I expect from my Healthy Home visit?
Before your home visit
Once you schedule your Healthy Home Visit through Signify Health, you’ll get a confirmation for your appointment. You’ll also get an email, text or call reminder 24 hours before your visit. If we don’t hear from you to set up your appointment, a member of the Signify Health team will reach out to help schedule your visit.
During your home visit
On the day of your visit, a nurse will spend up to an hour with you in your home. They’ll answer health questions, address any concerns and more. This includes:
- Checking vital signs and reflexes
- Reviewing medical history
- Going over medications
- Checking breathing, eyes or feet
- Perform preventive screenings
After your home visit
A summary of the visit will be shared directly with you and your primary care provider (PCP). Should anything with immediate concern come up, we help coordinate the care services you need.
Prefer a virtual visit? You can also schedule a telehealth appointment.
Is telehealth covered by Aetna Medicare?
Is telehealth covered by Aetna Medicare?
Can’t make it to a doctor’s office in person? Consider a virtual care visit! Check your Medicare plan and benefits to find out what telehealth services are available. Then, check with your provider to see if they offer telehealth visits. You can schedule a telehealth appointment from wherever you are with a participating provider.
Get your Healthy Home visit on the calendar
Schedule your visit online
Select the date and time that works best for you with the Signify Health secure, easy-to-use scheduler. (Have your member ID card ready — your form will need to match exactly what’s on your insurance card.)
Speak with Signify Health directly
Sometimes, talking to a real person is easier. To schedule by phone, call 1-855-746-8709 ${tty} Monday to Friday, 9 AM to 8 PM ET. If we don’t hear from you, someone from the Signify Health team will reach out to help schedule your visit.
Still have questions?
Learn more about what to expect from Signify Health.
Aetna and Signify Health are part of the CVS Health® family of companies.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Other Physicians/Providers are available in our network. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.
Speak with Signify Health directly
Call 1-855-746-8709 ${tty} Monday to Friday, 9 AM to 8 PM ET